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Frequently Asked Questions

INTERNATIONAL STUDENTS SERVICES COVID-19 FAQ
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    Where can I find information about the latest travel restrictions for my home country?
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    How can I complete the travel process to return home?

    Temporary Relief Assistance to Return Home Due to COVID-19

    For IWORK students, please complete the Emergency Travel Request to Return Home form online. You will receive your itinerary from Travel Services by e-mail. Confirm the itinerary and your electronic ticket will be issued. Also, please complete the Travel Authorization Form and return through Email to internationalstudent@byuh.edu.

    For all self-funding international students, please complete the Travel Relief Assistance form. Complete and send it to Lenisi Pasi at lenisi.pasi@byuh.edu. Your request will be processed and sent to Travel Services, who will send your itinerary from by e-mail. Confirm the itinerary and your electronic ticket will be issued.

    Please also complete the Travel Authorization Form and return through Email to internationalstudent@byuh.edu.

    You must also arrange with an ISS advisor to sign your DS-2019 or I-20 on the Travel Signature section of the form if you will be returning to campus for the next on-campus semester.

    Please be sure you have an unexpired passport (valid for at least 6 months) issued by your government for each person traveling abroad. Your student visa may be stamped in a new passport - carry both with you and not in checked luggage. You must have a passport for each person accompanying you. Each child born in the United States must have their own US passport.

    Be sure to have a signed I-20 for each F-1 student and dependent(s) or a signed DS-2019 for each J-1 exchange visitor and dependent(s)

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    Given travel restrictions and conditions in my family and home country, I would like to stay with relatives in the U.S. until it is safe to return to campus. What is the process?

    If you are an IWORK student ask your parents to send details to Financial Aid & Scholarship at iwork@byuh.edu stating they give permission to stay with relatives (or friends). Provide name, address, and contact information. Complete the travel process per #2 above.

    If you are a self-funding student ask your parents to send details to International Student Services at internationalstudent@byuh.edu stating they give permission for you to stay with relatives (or friends). provide name, address, and contact information. Complete the travel process per #2 above.

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    I do not have relatives in the U.S. How can I request to remain on campus during the shutdown?

    Given your personal circumstances, it may difficult for you to travel home at this time. If you are an IWORK student contact the IWORK office at iwork@byuh.edu.

    If you are a self-funding student please complete and submit the Request to Remain on Campus form. Our office will respond to your request through email.

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    Am I required to have health insurance if I leave campus due to COVID-19?

    All J-1 and F-1 students are required to provide proof of insurance for themselves and their dependents in order to maintain status. For coverage after April 18, 2020, full-time students may be able to sign up for the Student Medical Benefit (SMB) monthly medical benefit plan. Charges will be posted to your student account. Contact the Health Services for more information or to enroll in the monthly medical benefit at studentmedbenefit@byuh.edu.

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    BYU–Hawaii is offering online classes in the Spring semester. How will that affect my status?

    You must continue your enrollment by taking online classes. This will help you continue making progress toward your degree. BYU–HAWAII has been advised that students taking online classes in the U.S. or in their home countries will maintain their "active status." Hopefully, this pandemic will pass and you will be able to return to campus for Fall 2020 or the next available semester. International Student Services will post any updates on the university website with instructions if COVID-19 results in you being away from campus for a longer period of time.

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    What happens to my status if my visa expires while I am at home and before I return to campus?

    If your I-20 or DS-2019 is still valid and signed by an ISS advisor and your end date (graduation) is in the future, you can renew your visa at the nearest U.S. Embassy or Consulate. Show your I-901 SEVIS fee receipt at your visa interview. You will not pay a new SEVIS fee. Look for the expiration date on visa stamp and contact ISS with questions.

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    Can I work if I am staying off-campus during the COVID-19 shutdown?

    As a condition of your visa, you are only authorized to be employed part-time on-campus (including PCC). Any violation of this requirement reported to International Student Services may result in the termination of your status. Questions about internships should be directed to the Hoʻokele Department's Career Services division. If you have an approved internship (CPT for F-1 or AT for J-1) you are authorized to work off-campus.

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    How can I stay informed about when the shutdown on campus may be lifted and when the university will re-open full services?

    We encourage all students to follow campus news about COVID-19 through periodic updates posted on the university website. Also, watch for e-mail notices from International Student Services.

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    I am Graduating this semester and will be traveling home. How do I use the International Processing Fee (IPF) and process my travel home?

    Graduating Students (IPF Travel Requests)

    All international students are required to pay the International Processing Fee (IPF) upon admittance to BYU–Hawaii. The IPF is placed in reserve for the student to claim in their final semester to return home upon graduation or AT /OPT completion. If the IPF is not claimed for travel within the students' grace period allowed by their visa, then it is forfeited.

    For graduating students, Please complete the Travel Authorization Form and the IPF Travel Request Form and submit both forms through Email to internationalstudent@byuh.edu. You will receive a travel voucher by e-mail and will work directly with Travel Services to finalize your flight arrangements.

    You must also arrange with an ISS advisor to sign your DS-2019 or I-20 on the Travel Signature section of the form if you will be returning to campus for the next on-campus semester.

    Please be sure you have an unexpired passport (valid for at least 6 months) issued by your government for each person traveling abroad. Your student visa may be stamped in a new passport - carry both on your person and not in checked luggage. You must have a passport for each person accompanying you. Each child born in the United States must have their own US passport.

    Be sure to have a signed I-20 for each F-1 student and dependent(s) or a signed DS-2019 for each J-1 exchange